Customer Support Executive

Report to -

Customer Support Manager

Yangon

Full-Time

On-Site

Main Responsibilities

  • Handle customer complaints and dispute cases at Oway Travel and Oway Fresh

  • Online Sales & Process order/booking confirmation

  • Keep the manager informed on issues and problems

  • Complain Handling

  • Inbound Call ICP: Inquiry, Complain and Promotion

  • Outbound Sales Call

  • Prepare daily, weekly & monthly reports


Education/Qualifications

  • Bachelor's degree

  • Proficient in English

  • Proven experience as staff or executive position at Tourism/FMCG industry

  • Working knowledge of MS Office

  • Tech-savvy knowledge of telephone equipment and Call Centre relevant applications

  • Outstanding communication and negotiation abilities

  • Ability to work under pressure

  • Able to work in night shift, weekends & public holidays

Remark: Persons living near the office area (townships) are highly preferred.

If interested, please send your CV to hr@owaytrip.com

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Subscribe Our Newsletter

Travel Promotions and Update News Delivered to your inbox

Oway Corporate Services provides Corporate Travel, Transportation & Procurement Solutions to Businesses & Organizations.

© 2023 Oway Group. All rights reserved.

English
Subscribe Our Newsletter

Travel Promotions and Update News Delivered to your inbox

Oway Corporate Services provides Corporate Travel, Transportation & Procurement Solutions to Businesses & Organizations.

© 2023 Oway Group. All rights reserved.

English