Ticketing Executive (Dom./Int.)

Report to -

VP, Flight Operations

Yangon

Full-Time

On-Site

Main Responsibilities

  • Handling domestic/international ticket booking

  • Knowledge of all domestic/international airlines system

  • Handling and resolving all queries of customers.

  • Manage all type of MIS & documentations related to bookings.

  • Provide directions and other pertinent information to clients.

  • Ensure customer satisfaction.

  • Awareness of airlines promotion, latest news about airlines & weather.

  • Airlines schedule & air fare updating.

  • Daily ticket issue report.

  • Keeping contact with customers and answering their queries through mails and calls on regular basis.

  • Gather market and client information and following up with visits to develop new business.

  • Develop and maintain an extensive customer database.

  • Maintaining and developing strong, sustainable relationships with key travel agency clients, as well as corporate and direct clients.

  • Maintain professional internal relationships that meet company core values.

  • Available to works flexible working hours if needed.

  • Other duties assigned by the management.


Education/Qualifications

  • University Graduated

  • At least 3 years’ experience in related field.

  • Fluent in domestic/international airlines booking system.

  • Ability to communicate in both verbal and written in English.

  • Motivated to sell, quick and eager to learn, and driven to achieve high customer satisfaction and performance standards.

  • Hard working and well-groomed.

  • Basic presentation skills

If interested, please send your CV to hr@owaytrip.com